We've temporarily disabled some features on your account

This means your card won't work. You won't be able to make payments or transfers or receive any money. Any scheduled payments or direct debits won't go through.

We know this is frustrating. But as a regulated bank, we sometimes have to freeze/hold the accounts while we noticed that there's a breach of compliance and related account matters.

We will notify you when we reinstate your account upon meeting all the obligations.